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TechByHeart Kochi · AIS

Agentic AI and Automation Specialist

Eight weeks: understand AI, set up a real workshop on your laptop, then ship a website, an AI chatbot and three working apps — no coding needed.

2 months · 8 weeks · 2 stages · No coding required

For: 18+ · job seekers and graduating students — zero coding background

What you'll be able to do

  • ✓No coding needed — build and launch real websites, apps and bots with AI
  • ✓8 weeks, 8 products: site, poster & reel, AI chatbot, CRM, agents, tracker
  • ✓Finish with a live portfolio, a demo video and the CAIS certificate

What it costs, honestly: a Claude Pro subscription (about €20 a month — yours, and it outlives the course), and nothing else — every other tool, including the AI model your Week 7 chatbot runs on, has a free tier or free monthly credit that covers the course. A domain of your own (about €12 a year) is optional.

Ask for a place →

Places are confirmed by TechByHeart. The whole syllabus is below — read it first.

Every module, in order

A clear step forward, every module.

Stage 1

Foundations & First Ships

Meet AI, set up your workshop, and ship your first website and media — weeks 1 to 4.

Week 1 · Meet AI

Lesson 1

What Is AI, Really?

  • Brilliant — and Confidently Wrong
  • Software That Learned From Examples
  • How an AI Model Is Trained
  • Why Answers Change Every Time
  • Hallucination: Confidently Wrong
  • Catch It Lying: The Three-Step Check
  • Where It's Weak, Precisely
  • Does It Remember You?
  • How AI, Machine Learning and LLMs Fit Together
  • The Companies That Build AI
  • Why Now, Exactly?
  • AI Was Already in Your Day
  • From Passenger to Driver

ShipsA one-line explanation of AI you could tell your family, your three rules for trusting AI, and five interview-ready terms: LLM, knowledge cutoff, hallucination, generative AI, open vs closed models.

Lesson 2

Talk to It & Make Things

  • The Cover Letter That Said Nothing
  • Context: What the AI Can Actually See
  • Context Isn't Just Text
  • The Four Elements of a Good Prompt
  • Iterating: Talk Back, Don't Start a New Chat
  • The Bonus Element — Persona: Give It a Job
  • How Hard Should It Think?
  • Make the Job Permanent
  • Chat Tools and Building Tools
  • Prompting for Pictures: Subject, Style, Mood, Light
  • Prompting for Video: The Picture Learns to Move
  • Your Media Budget

ShipsA weak prompt rebuilt with the four elements — with visibly better output — plus your first AI image set and your first short video.

Lesson 3

Tokens, Limits & Models

  • The Night Lena's Chat Went Quiet
  • Claude, Claude Code — and Why This Lesson Comes First
  • What a Token Is
  • Your Language Changes the Count
  • Count Any Line Yourself
  • Tokens Aren't Only Text
  • Why Long Chats Slowly Get Expensive
  • Start Fresh Without Losing the Thread
  • Your Limit Refills — Like a Daily Data Pack
  • Limit Hit? The 7pm Kit
  • App, Model, Plan: Three Different Things
  • Every AI App Has the Same Three Parts
  • Choosing the Engine
  • The Five Habits That Save Tokens
  • The Lines Lena Types Every Single Time
  • Your Chats and Your Privacy

ShipsYour fuel card: your token counts in two languages, your engine rule, the hand-over note you'll reuse, the habits you'll keep and your own 7pm-kit move — in your own words.

Week 2 · How Software Actually Works

Lesson 1

How Software Is Actually Built

  • The Four Parts of Software: Always the Same Shape
  • The Frontend — Everything You Can Point At
  • The Backend — The Part You Cannot Point At
  • Programming Languages: Which One Does Which Job
  • What an API Actually Is
  • The Database: Where the Information Lives
  • One Tap Through All Four Parts
  • The Development Loop: How Real Teams Make Software
  • Building With Claude Code: The Same Loop, Fewer People
  • Debugging: Why These Words Save You Whole Evenings
  • Next: The Two Halves, Up Close

ShipsThree apps you use daily drawn as four-part diagrams, one tap traced end to end with what breaks at each stop, and the words for every step of the build loop — the vocabulary you will debug in for the rest of the course.

Lesson 2

The Frontend: What the Visitor Sees

  • HTML, CSS and JavaScript: Three Languages, Three Jobs
  • The Browser's Inspect Tool: See Any Page's Three Files
  • Frameworks and Components: The Tools on Top
  • UI Design Rules: What Separates Good From Merely Working
  • Loading, Empty and Error Screens: The Three Nobody Builds
  • Forms People Actually Finish
  • Speed and Accessibility: Fast and Kind
  • Design References: Steal Like a Professional
  • Getting Found, Getting Shared: SEO and the Preview Card
  • The Two-Minute Page Review

ShipsYour Page Judge report: three real sites put through the two-minute pass — timed on a phone on mobile data, tabbed with no mouse, the heaviest picture found, a loading, empty or broken screen quoted, the WhatsApp card checked — one first fix each, plus a screenshot of a real site's heading changed to your name.

Lesson 3

Backend, APIs & Data

  • The Backend: Where the Decisions Are Made
  • Backend Languages: What Each Is Known For
  • An API Is a Menu
  • Status Codes: The Number That Comes Back
  • JSON: The Shape Answers Arrive In
  • The APIs Your Products Will Call
  • Webhooks: Being Told Instead of Asking
  • The Wiring: API, MCP, Connector, Plugin
  • A Connector at Work: One Question's Trip
  • Plugins: Several Pieces in One Box
  • Four Kinds of Database: One for Each Job
  • Tables, Rows and Keys
  • Why a Database and Not Just a Spreadsheet?
  • The Rules of a Backend Worth Trusting
  • A Real API Reply, Up Close

ShipsYour API Console notes: two real services asked and read properly — the number, the time, the one value a page would show — a 404, a 400 and a 401 caused on purpose, a 429 and a 503 read without causing them, Corner Coffee's customers and bookings tables with a key each and one link, and a Python test script waiting for Week 3 · Lesson 3.

Week 3 · System Design & Your Dev Setup

Lesson 1

System Design & DNS

  • System Design: One System, Built Brick by Brick
  • The CAP Theorem: You Get Two of Three
  • Building Blocks: Five Boxes, Opened Only When It Hurts
  • Cloud Providers: What the Cloud Actually Sells You
  • Architecture Habits: Scalable, Secure and Cheap Together
  • DNS: How a Name Finds Your Site
  • Six Tool Names Worth Remembering
  • Next: Your Own Machine

ShipsYour design notes: seven products blueprinted, the one brick that fitted one product and was refused for another, a real website's DNS read row by row — where its site lives, where its mail goes, who answers for its name — and Corner Coffee's site planned at three sizes, starting with an honest "nothing yet".

Lesson 2

Meet Claude Code: Set Up & Explore

  • Claude Code: The Coding Agent You Will Build With
  • Before You Start: What You Need Today
  • Install Claude Desktop: From Download to App
  • Sign In to Claude: The Account That Has Your Pro
  • Say Hello: Claude Code Writes Its First File
  • The Claude Desktop Demo: The App, Corner by Corner
  • Settings: Every Page, and the Switches to Leave Alone
  • The Code Tab: Every Button on Claude Code
  • Project Folders: What “Project” Means in Claude Code
  • Why Claude Code Spends Faster Than Chat
  • Claude Code Best Practices: The Habits Before Any Real Job
  • First Real Job: Clean Your PC
  • Beyond Downloads: Where the Rest of the Disk Goes
  • Where Your Space Hides: Six Places on Every Laptop
  • Your Storage Screen: Where to Look on a Mac and on Windows
  • The Disk Map: Safe to Clear, Copy First or Leave Alone
  • Next: Your Work Gets a History

ShipsClaude Code running on your own laptop, your own app checked before the job (Pro plan, usage credits off, Manual mode), and a clean-up report from your first real job — with nothing lost.

Lesson 3

Version Control & How Teams Work

  • Version Control: The Problem It Solves
  • Commits: Save Points With a Reason
  • Branches and Pull Requests: Nobody Edits main
  • Merge Conflicts: A Question, Not an Error
  • Git and GitHub: One Tool, Many Hosts
  • Your GitHub Account: Five Boxes and a Code
  • A GitHub Repository, Room by Room
  • GitHub Actions: A Robot That Checks Every Push
  • Python and Node.js: The Two Engines
  • The Secrets Rule: Keys Never Get Pushed
  • Access Tokens: Where a Key Comes From
  • Push and Pull From Claude Code: The Daily Routine
  • The README Skill: A Standard That Checks Itself
  • GitHub Across the Course: What You Will Use Later
  • Next Lesson: Cloud Accounts

Shipshello-skillkraft, public on your GitHub: a history of commits with real notes, a pull request you merged, a conflict you answered, and a protected main — checked live.

Week 4 · The Cloud & Your First Ship

Lesson 1

Cloud Accounts & Where Software Lives

  • The Cloud: Somebody Else's Computer, in a Real City
  • Deploy: The Moment Your Code Goes Live
  • Cloud Accounts: Every Service Is an Appliance on Your Meter
  • Free Tiers: What “Free” Really Means
  • Regions: The City Your Code Sits In
  • Account Security: Four Switches on Day One
  • The Google Cloud Console: A Guided Tour
  • Your Account Map: Who Holds What
  • Next Lesson: Directing Claude Code

ShipsThe accounts this course runs on, opened and hardened: two-step on, recovery codes safe, a budget alert armed, regions chosen on purpose and written down, six Google Cloud console jobs practised, and a private account map in your password manager (only its summary with no emails is shared).

Lesson 2

Directing Claude Code: Build What You Meant

  • Directing Claude Code: Same Tool, Two Different Pages
  • The Brief: A Five-Line Prompt That Stops the Guessing
  • Your Calls and Its Calls: What a Brief Must Decide
  • Handing Over Context: What Claude Code Can and Can't See
  • Done Checks: Say What Finished Looks Like
  • Plan Mode: Nothing Changes Until You Approve
  • Claude Code in the Desktop App: A Guided Tour
  • Slices: Build a Little, Check, Save, Repeat
  • CLAUDE.md: The Memory File for Your Project
  • Markdown (.md): The Four Files Every Project Keeps
  • Undo: Two Ways Back When a Change Goes Wrong
  • Reading the Diff: Check Every Change Before You Keep It
  • Proof of Done: Ask for Evidence, Not Promises
  • Context Hygiene: Keep the Conversation Clean
  • From Repeated Brief to Skill: Save a Job You Keep Asking For
  • Next Lesson: Ship Your First Website

ShipsAn about-me page on hello-skillkraft that you directed: a five-line brief, a CLAUDE.md, an approved plan, three slices with a commit each, two undo drills, and a director's report with your proof.

Lesson 3

Ship Your First Website

  • A Website: A File a Browser Draws
  • The Request Journey: How a Visitor Reaches Your Site
  • Deploying: From Localhost to a Link Anyone Can Open
  • The Ship Loop: Six Steps You'll Repeat for Every Site
  • Website Styles: Name the Look You Want
  • Website Imagery: Six Honest Options
  • Your Project Folder: One Folder, One Product
  • The Starter Brief: Describe It Once, Well
  • Reviewing the Preview: Worst Problem First
  • Iterating: Symptom, Then the Change You Want
  • Your Repo: The Project's Copy on GitHub
  • Free Hosts: Which One Can Receive Your Form?
  • Push, README, Deploy: What the Host Does
  • The Netlify Dashboard: A Guided Tour
  • The Phone Test: Shipped Means a Stranger Can Use It
  • Website Traffic: Where Visitors Come From
  • Conversion: The Three-Second Test
  • Feedback: Show It to One Person Tonight
  • Next Lesson: Media Models & Script Craft

ShipsA live website at a real URL you can text to anyone, with a working form, plus a public repo that meets the README standard.

Stage 2 · CAIS

Products & Launch

Media and a brand that brings customers, one real web app with a CRM behind it, an AI chatbot, agents and automations, what the cloud charges and how it gets broken into, then your capstone — weeks 5 to 8.

Week 5 · The Creative Studio

Lesson 1

Media Models & Script Craft

  • Media Models: Six Credits, Zero Reel
  • Three Machines, Three Jobs
  • Makers and Workshops: The Names Worth Knowing
  • A Video Is 120 Guesses in a Row
  • Carved Out of Noise: Why Words Go On Top
  • Write the Script Before You Spend Anything
  • The Hook: The First Second Does Half the Work
  • Shot Sizes: The Camera Words for Your Shot List
  • Posters That Work From Across the Street
  • Four Tells of Fake-Looking AI Video
  • Choose One Voice and Keep It
  • Script First: Lena's Second Try
  • Media Craft: Three Things to Remember
  • Video Credits: Your Budget This Week
  • Next Lesson: Make the Poster & the Reel

ShipsA two-column script with a shot list for a real subject, plus one chosen ElevenLabs voice you'll keep for everything.

Lesson 2

Make the Poster & the Reel

  • Poster and Reel: A Poster You Have to Squint At
  • The Poster: Art First, Words After
  • Type the Message Yourself
  • The Reel: Stills First, Then Movement
  • Ask for One Gentle Motion
  • The Editing Screen in Three Words
  • Two Habits From the Cutting Room
  • Captions and Voice Go On Last
  • Four Checks Before Anything Goes Out
  • Put Both on Your Site
  • Art First: Lena's Second Try
  • Paid Work: What You Just Learned to Charge For
  • Poster and Reel: Three Things to Remember
  • Video Credits: What Today Costs
  • Next Lesson: Brand & Social

ShipsA print-ready poster and a 15–30 second voiced reel, both live on your website.

Lesson 3

Brand & Social: Turn Your Media Into Customers

  • Brand: The Promise Customers Recognise
  • The Brand Kit: Five Things on One Board
  • Building the Brand Kit With AI in One Hour
  • Social Commerce: Where Your Customers Actually Are
  • Content Pillars and the 30-Day Calendar
  • Repurposing: One Reel, Ten Posts
  • The Scroll-Stopping Post: Hook, Call to Action, Timing
  • Social Media Automation: Let AI Do the Busywork
  • The Funnel: Reading the Numbers From Reach to Orders
  • Boosting a Post: The €20 Test
  • Honest Marketing: What's Allowed in Europe
  • Personal Branding: LinkedIn for Job Seekers
  • Pricing a Social Media Package
  • Next Lesson: Web App with CRM

ShipsA brand kit for a real business (name line, three colours, two fonts, a logo mark, a voice guide) saved in Canva, a 30-day content calendar, one reel turned into three more posts, a WhatsApp Business profile with a catalogue item and quick replies, the first post scheduled, and your own work posted on LinkedIn — plus, a week later, one number you read and one change you made because of it.

Week 6 · Web App with CRM

Lesson 1

Web App with CRM · Database to Frontend

  • Database to Frontend: Two Guests, One Table
  • Static or Dynamic: Does It Remember?
  • Your Stack: The Four Parts Get Real Names
  • The Real Build: A Restaurant That Takes Its Own Bookings
  • The Bookings Table: Columns Come From Questions
  • Caching: How Fresh Does Each Copy Need to Be?
  • The Booking's Trip: Write the Row First
  • Debugging the Trip: Four Places One Click Can Break
  • The Reference and the Token: Letting a Guest Back In
  • Resend: Email Your Product Sends Itself
  • API Keys: Your Laptop, Vercel, Never the Repo
  • The Vercel Dashboard: A Guided Tour
  • Immersive Scroll: The Face a Client Pays For
  • Spam Bots: A Public Form Meets the Public
  • The Spec: Four Answers You Write Yourself
  • Plan Mode: Judge the Plan Before Any Code
  • The Customer Walkthrough: Verify Like a Customer
  • Row First: Lena's Second Saturday
  • Database to Frontend: Three Things to Remember
  • Next Lesson: Web App with CRM · The Client's Back Office

ShipsA live site for a real business that takes and stores enquiries, emails the customer back, and looks like work somebody commissioned.

Lesson 2

Web App with CRM · The Client's Back Office

  • Follow-Ups: Who Did I Promise to Call Back?
  • Front Door, Back Office: One App, Two Doors
  • CRM: Three Lists That Point at Each Other
  • Sheet or Back Office: One Shows, One Works
  • The Back Office Screen: Three Parts, One Number
  • Authentication: What a Login Actually Is
  • The Privacy Test: A Stranger, Logged Out
  • Production Quality: Fail Politely, Leave a Trail
  • The Door Policy: Spec the Doors Before You Build
  • Building in Slices: Lock First, Chart Last
  • The Walkthrough: Prove It From Your Phone
  • The Handover: The Part Nobody Teaches
  • Follow-Up Done: Lena Hands Over the Keys
  • The Client's Back Office: Three Things to Remember
  • Your Portfolio Shelf: Three Products, One Address
  • Next Lesson: Build Your AI Chatbot

ShipsA working CRM behind a real login, on the same pipeline as the site — leads list, mark-as-handled, one honest chart, an export button, and a handover the owner can actually run.

Week 7 · Agents & Automation

Lesson 1

Build Your AI Chatbot

  • AI Chatbot: A Website That Talks Back
  • The Chat Widget: Two Parts in the Page, One Behind It
  • The Job Description: Rules a Bot Never Forgets
  • Rules That Hold: Exact Words Beat Virtue Words
  • Pasting Everything: Why It Stops Working
  • Grounding and RAG: Facts Before the Model Speaks
  • The Index: Cutting Your Pages Into Pieces
  • Embeddings: A Map Where Meanings Sit Close
  • Hybrid Search: Meaning Plus Keywords
  • The Fact Sheet: When Answers Come Out Thin
  • Hugging Face: Renting the Brain Per Answer
  • The Token: A Secret That Never Touches the Page
  • Code Checks: The Prompt Asks, the Code Makes Sure
  • The Message Tool: From Answering to Doing
  • Testing: Attack It Yourself, Then Hand It to a Stranger
  • Failed Tests: Fix the Content, Never the Check
  • Back to Omar: Asked at 11pm, Delivered to Alfama
  • AI Chatbot: Four Numbers to Remember
  • Next Lesson: Agents, Revealed

ShipsA live AI receptionist on the student's own site — it searches the business's own pages, answers only from them with sources, holds its rules under attack, takes a message for the owner that lands in the CRM only when the visitor taps Send, and keeps the token out of the page.

Lesson 2

Agents, Revealed

  • Leads at Corner Coffee: 14 Messages, One Big Order
  • Agents vs Chatbots: One Answers, One Finishes
  • The Agent Loop: Plan, Act, Check, Repeat
  • Tools and Skills: The Agent's Hands, Leash and Backpack
  • Subagents: The Agent That Hires Help
  • Agents in the Wild: The Ones You Already Meet
  • Claude Cowork: The Second Agent You Already Own
  • Session Memory: What an Agent Remembers
  • Stuck Loops: When the Agent Goes in Circles
  • The Honest Rule: When an Agent Is Overkill
  • Lead Triage: The Agent You Build Today
  • Visual Automation: The Loop, Drawn as Boxes
  • Session Logs: Read One Like a Manager
  • The Claude Agent SDK: The Kit Behind Claude Code
  • Open-Model Agents: Run the Loop Yourself
  • Lead Triage, Done: Omar Gets His Call
  • Agents: Three Things to Remember
  • Next Lesson: Automation — Work That Runs Itself

ShipsA lead-triage agent you designed and ran in Claude Code — every lead sorted hot, warm or cold with a reason, reply drafts that had to ask before they were written, one reply you sent yourself, and the run's log labelled beat by beat. Plus your form feeding a Make scenario, and your first Cowork document.

Lesson 3

Automation: Work That Runs Itself

  • Automation: 6:50, and One Order Missing
  • Anatomy of an Automation: Trigger, Steps, Result, Check
  • Triggers: The Clock, an Event, or Your Own Hand
  • Automation Tools: Two Families
  • Choosing the Tool: Judgement, or Exactly the Same?
  • The Brief: Six Answers Before You Build
  • Scheduled Tasks: Claude on a Timetable
  • Scheduled Task Setup: Corner Coffee's Morning Orders
  • Draft, Don't Send: Trust Is Earned One Message at a Time
  • Safe to Repeat: What If It Runs Twice?
  • Silent Failure: When Automations Break, Nobody Hears It
  • Failure Alarms: Make Failure Loud
  • Selling Automations: What Small Businesses Pay For
  • Run Costs: Every Run Spends Something
  • Automation at Work: Lena's First 6:30 Run
  • Automation: Three Things to Remember
  • Next Lesson: Your Agentic Job Tracker

ShipsA Claude scheduled task with a written six-answer brief, tested by hand twice before it got its timetable, that drafts and never sends. Plus a Make flow — form → Google Sheet row → email — with a filter, broken once on purpose and fixed, and one line from each run history.

Week 8 · Projects, Cost & Launch

Lesson 1

Your Agentic Job Tracker

  • Job Tracker: Twenty-Three Applications, One Missed Follow-Up
  • Pipeline Stages: Build for the Customer You Know Best
  • Follow-Up Rules: Most Applications Die of Silence
  • Tracker, Agent, Clock: Where Your Agent Gets a Real Job
  • Scheduled Jobs: Code That Runs on a Clock
  • Cron Lines: Five Fields, in Plain Words
  • The Morning Brief: Rules Find, the Model Writes
  • Tracker Pro: Pick Your Features
  • Backups: Your Data Is Real Now
  • Staging: Don't Experiment on the Tool You Depend On
  • Dogfooding: Use What You Build, Daily
  • The 7:00 Email: Lena's First Calm Monday
  • The Job Tracker: Three Things to Remember
  • Next Lesson: Cloud Cost & Security

ShipsA deployed tracker you will actually use — pipeline, contacts, stats — with an agent that reads it every morning and sends you the short list of what needs doing, and a CSV backup habit started.

Lesson 2

Cloud Cost & Security

  • Cost and Security: Two Bills in One Week
  • The Google Cloud Console: Your Account's Control Room
  • The Four Meters: Reading a Real Cloud Bill
  • Billed for Existing: What Counts While You Sleep
  • FinOps: Five Habits That Keep the Bill Small
  • Budget Alerts: A Tripwire, Not a Wall
  • Break-ins: Every Open Door Started as a Shortcut
  • Leaked Keys: One Revoke Kills Every Copy
  • Least Privilege: The Smallest Job, the Smallest Blast
  • Service Accounts: Make the Sheet Robot Properly
  • AWS and Azure: Same Moves, Different Names
  • The Account Audit: A Monthly Round Before Launch
  • A Calm Control Room: Lena's Last Check Before Launch
  • Cost and Security: Three Things to Remember
  • Next Lesson: Launch Day — Ship Your Own Product

ShipsA cost-and-vulnerability board for your own cloud account, kept private: what you run, what it costs, and the doors you found open and closed. You share only its summary: the doors you closed, and a count of the rest.

Lesson 3

Launch Day: Ship Your Own Product

  • The Capstone: Writing the Prompt Is the Test
  • Bring Your Own Idea: Three Checks Before Any Tokens
  • Capstone Rules: Your Past Repos Are the Library
  • The Portfolio: Eight Products, Proven Honestly
  • The Demo Film: One Minute of Real Screens
  • The Pitch: Sixty Seconds, Out Loud
  • Launch-Ready: What Public Products Carry
  • The Certificate: A Human Checks Your Work
  • Your First Client: Where to Look, What to Charge
  • The Case Study: One Honest Story, Four Uses
  • Launch Day: Three Things to Remember
  • After the Course: The Loop Keeps Running

ShipsYour capstone, your portfolio updated to all eight products (five live links, three honest proof cards), a one-minute demo film, your pitch and a case study — sent for CAIS review.

Ready to start?

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