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Skillkraft Essentials · ESS-SPK

Speaking up: how to report a concern

Know what to report and where, write a clear factual report, understand how you are protected, and respond well when a colleague comes to you.

About 35 minutes · 5 lessons + final quiz · 1 stage · No coding required

Free

For: Any employee or team leader. No legal background needed.

General guidance, not legal advice. Your company adds its own contacts and rules.

What employees learn about reporting a concern

  • ✓Free, for any employee: about 35 minutes, no legal background needed
  • ✓What to report and where: the reporting channel, your manager or HR, or an external office
  • ✓Write a factual report, know how you are protected, and respond well when a colleague comes to you
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Places are confirmed by Skillkraft. The whole syllabus is below — read it first.

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Track who completed it, and download the list for audits, in your own Skillkraft Academy. All six Essentials are included in every academy.

Every module, in order

What the speaking-up course covers

Stage 1 · ESS-SPK

Speaking Up

Why speaking up matters, what to report and where, how to write a report, protection and confidentiality, and what to do if someone comes to you. Then a 10-question final quiz.

Module 01

Why Speaking Up Matters

Essentials · Speaking Up

  • See Why Early Is Better
  • Know the Four Kinds of Concern
  • Notice What Keeps People Quiet
  • Know You Don't Need Proof
  • See Speaking Up as Part of the Job
  • Practise One Clear Sentence
  • Write Down What You Noticed
  • Three Things to Remember

ShipsExplain why raising a concern early helps everyone, and name four kinds of concern.

Module 02

Report It or Talk to Your Manager?

Essentials · Speaking Up

  • Understand the Rules in Plain Words
  • Know Who Must Have a Channel
  • Tell a Breach from a Personal Grievance
  • Notice When a Grievance Hides a Breach
  • Know Where Harassment Goes
  • Sort Ten Situations
  • Skip Anyone Who May Be Involved
  • Three Things to Remember

ShipsTell a reportable breach from a personal grievance, and know which route each one takes.

Module 03

How to Report a Concern

Essentials · Speaking Up

  • Know the Routes
  • Choose a Route in Four Cases
  • Decide Whether to Give Your Name
  • Write a Good Report
  • Spot What's Wrong With Elif's Draft
  • Put a Report in Order
  • Keep Your Own Record
  • Three Things to Remember

ShipsChoose a sensible route and write a short, factual report.

Module 04

Protection and Confidentiality

Essentials · Speaking Up

  • Know That Payback Is Forbidden
  • Spot Payback When It Happens
  • Know What Isn't Payback
  • Know Who Sees Your Name
  • Know the Limits
  • Know What Happens Next
  • Know What to Do If You're Still Afraid
  • Three Things to Remember

ShipsExplain how people who report are protected, and what is not protected.

Module 05

If Someone Comes to You

Essentials · Speaking Up

  • Listen First
  • Don't Promise What You Can't Keep
  • Choose What Elif Does
  • Don't Investigate Yourself
  • Know Where Each Concern Goes
  • Pass It On and Keep It Confidential
  • Stay Alongside Afterwards
  • Three Things to Remember

ShipsRespond well when a colleague brings you a concern: listen, don't investigate, pass it on, keep it confidential.

Module 06

Final Quiz

Essentials · Speaking Up

  • Get Ready for the Final Challenge

ShipsPass the 10-question final quiz with 8 or more right.

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