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Skillkraft Essentials · ESS-SEC

IT security basics: phishing, passwords and devices

Spot scam emails, texts and calls, keep your passwords and devices safe, and know exactly what to do when something feels wrong.

About 35 minutes · 5 lessons + final quiz · 1 stage · No coding required

Free

For: Any office employee. No tech background needed.

General guidance, not legal advice. Your company adds its own contacts and rules.

What employees learn about IT security

  • ✓Free, for any employee: about 35 minutes, no tech background needed
  • ✓Spot phishing emails, scam texts and calls, fake invoices and CEO fraud
  • ✓Strong passwords, multi-factor sign-in, safe devices, and how to report fast
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Places are confirmed by Skillkraft. The whole syllabus is below — read it first.

For companies

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Track who completed it, and download the list for audits, in your own Skillkraft Academy. All six Essentials are included in every academy.

Every module, in order

What the IT security course covers

Stage 1 · ESS-SEC

IT Security Basics

Why attackers target people, spotting phishing, passwords and sign-in, devices and data, and what to do when something feels wrong. Then a 10-question final quiz.

Module 01

Why Attackers Target People

Essentials · IT Security

  • Understand Why People Are the Target
  • Know the Scams That Reach Offices Most
  • Learn the Three Signs of a Scam
  • Find the Signs in Mia's Message
  • Check Through a Channel You Already Trust
  • Watch Out for Calls and Codes
  • Make Checking Normal
  • Three Things to Remember

ShipsSpot the three signs of a scam: urgency, an odd request, an odd channel.

Module 02

Spot a Phishing Email

Essentials · IT Security

  • Know What Phishing Wants
  • Check Who Really Sent It
  • Check Where a Link Really Goes
  • Be Careful With Attachments
  • Find the Red Flags in One Email
  • See How One Click Becomes a Stolen Account
  • Practise on Four Emails
  • Spot Scam Texts and Calls
  • Stop Fake Invoices and CEO Fraud
  • Three Things to Remember

ShipsTell a phishing email, text or call from a real one, and check safely.

Module 03

Passwords and Sign-In

Essentials · IT Security

  • Make Passwords Long, Not Complicated
  • Use a Different Password Everywhere
  • Set Up a Password Manager Step by Step
  • Learn the Sign-In Words
  • Turn On Multi-Factor Sign-In
  • React Fast If You Typed Your Password Into a Fake Page
  • Three Things to Remember

ShipsUse long, unique passwords, a password manager and multi-factor sign-in.

Module 04

Devices, Wi-Fi and Data

Essentials · IT Security

  • Lock Your Screen Every Time
  • Install Updates Soon
  • Work Safely Away From the Office
  • Protect Your Phone Too
  • Leave Unknown USB Sticks Alone
  • Keep Your Desk Clear
  • Share Files the Approved Way
  • Three Things to Remember

ShipsLock, update and share safely, at the office, at home and on the move.

Module 05

When Something Feels Wrong

Essentials · IT Security

  • Know When to Report
  • Know Who to Tell
  • Report the Right Way
  • Know What IT Will Ask You
  • Act at Once If Money Was Sent
  • Report What You Didn't Click, Too
  • See What Your Report Sets Off
  • Remember It's Never Embarrassing
  • Three Things to Remember

ShipsReport a problem fast, to the right person, without deleting the evidence.

Module 06

Final Quiz

Essentials · IT Security

  • Get Ready for the Final Challenge

ShipsPass the 10-question final quiz with 8 or more right.

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