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Skillkraft Essentials · ESS-COC

Code of conduct and a respectful workplace

Treat people fairly, recognise harassment and know how to step in, handle gifts and conflicts of interest honestly, and know where to get help.

About 40 minutes · 5 lessons + final quiz · 1 stage · No coding required

Free

For: Any employee. No special background needed.

General guidance, not legal advice. Your company adds its own contacts and rules.

What employees learn about respect at work

  • ✓Free, for any employee: about 40 minutes, no special background needed
  • ✓Equal treatment, inclusive language, and recognising harassment and bullying
  • ✓Gifts, conflicts of interest, fair competition, and where to get help safely
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Every module, in order

What the code of conduct course covers

Stage 1 · ESS-COC

Code of Conduct

What a code of conduct is, respect and equal treatment, harassment and bullying, honest business, and where to get help. Then a 10-question final quiz.

Module 01

What a Code of Conduct Is

Essentials · Code of Conduct

  • Understand What a Code of Conduct Is
  • See How It Protects Everyone
  • Know Who It Covers, and Where
  • Read the Code Without Getting Lost
  • Use Four Questions When the Code Is Silent
  • Know What Happens When Something Goes Wrong
  • Three Things to Remember

ShipsExplain what the code of conduct is for and use four questions when it has no exact answer.

Module 02

Respect and Equal Treatment

Essentials · Code of Conduct

  • Understand Equal Treatment
  • Know the Six Protected Characteristics
  • Spot Unfair Wording Before It Goes Out
  • Notice Who Gets the Chances
  • Use Inclusive Language
  • Raise It Without a Fight
  • Three Things to Remember

ShipsName the six protected characteristics and spot everyday unequal treatment.

Module 03

Harassment and Bullying

Essentials · Code of Conduct

  • Recognise What Harassment Looks Like
  • Remember: Impact, Not Intent
  • See How It Grows When Nobody Speaks
  • Know What You Can Do If It Happens to You
  • Step In as a Bystander
  • Choose What Amara Does
  • Support Without Taking Over
  • Three Things to Remember

ShipsRecognise harassment by its impact, and know what to do as the person affected or as a bystander.

Module 04

Honest Business

Essentials · Code of Conduct

  • Declare Conflicts of Interest
  • Handle Gifts and Invitations
  • Read the Note That Came With It
  • Never Accept or Offer a Bribe
  • Compete Fairly
  • Protect Confidential Information
  • Practise on Four Situations
  • Choose What Amara Does
  • Three Things to Remember

ShipsHandle conflicts of interest, gifts, competitors, confidential information and social media honestly.

Module 05

Getting Help and Speaking Up

Essentials · Code of Conduct

  • Know Who You Can Talk To
  • Understand the Complaint Office
  • Know You Are Protected: No Retaliation
  • Act When You're Treated Worse for Speaking Up
  • Know What the First Talk Is Like
  • Make a Clear Report
  • Three Things to Remember

ShipsKnow who to talk to, how the complaint office works, and that speaking up is protected.

Module 06

Final Quiz

Essentials · Code of Conduct

  • Get Ready for the Final Challenge

ShipsPass the 10-question final quiz with 8 or more right.

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